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    Archives

    Tag Archives for: "crisis recovery"
    How to Recover Your Reputation After 32.9 Million People Saw You Screw Up
    By admin
    In Crisis Management, Reputation
    Posted March 15, 2017

    How to Recover Your Reputation After 32.9 Million People Saw You Screw Up

    Some crises are meant to be embraced. What started out as an “oops” can actually turn into an opportunity. The screw-up at the Oscars is a great example and a good lesson in reputation recovery [...]

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    End-of-Year Crisis Review – Lessons from 2016 – Part 3
    By Danielle Murray
    In Crisis Management, From the Firm, In the Media, In the News, Reputation
    Posted December 19, 2016

    End-of-Year Crisis Review – Lessons from 2016 – Part 3

    Wrap up the year with our final two “What were you thinking?” moments and the lessons they have for all of us in business. Delta System Outages- Making The Best of a Bad Situation An August power [...]

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    End-of-Year Crisis Review – Lessons from 2016 – Part 2
    By Danielle Murray
    In Crisis Management, From the Firm, In the Media, In the News, Public Relations
    Posted December 12, 2016

    End-of-Year Crisis Review – Lessons from 2016 – Part 2

    This week’s posts cover crises that went from Rio to Silicon Valley to Canonsburg, Pennsylvania.  Strap on your seat belts for another ride through our Chronicle of Crises 2016.   Ryan [...]

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    5 Communications Lessons from Rio
    By Andrea Obston
    In Crisis Management
    Posted July 6, 2016

    5 Communications Lessons from Rio

    Rio…those three letters say more about a troubled brand than just about any others. Whether it’s Zika, political corruption, athletes bowing out, flawed doping oversight or a tottering economy, [...]

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    NFL Crisis Will Require Real Off-Field Action to Begin Recovery
    By Andrea Obston
    In Crisis Management, Reputation
    Posted September 30, 2014

    NFL Crisis Will Require Real Off-Field Action to Begin Recovery

    If the NFL wants to recover its reputation they'll need to act off the field and do it now.

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    Barra’s Humanity Begins to Rebuild Public Trust in GM
    By Andrea Obston
    In Crisis Management, Public Relations, Reputation
    Posted August 12, 2014

    Barra’s Humanity Begins to Rebuild Public Trust in GM

    GM's Mary Barra shows the value of authentic apology in crisis recovery.

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    Hello GM – You Can’t Rebuild Your Reputation Until We Hear a Real Apology
    By Andrea Obston
    In Crisis Management, Public Relations, Reputation
    Posted June 6, 2014

    Hello GM – You Can’t Rebuild Your Reputation Until We Hear a Real Apology

    GM can't recover from its crisis until it starts with an apology.

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    It’s NOT Over When It’s Over
    By Andrea Obston
    In Crisis Management
    Posted April 3, 2014

    It’s NOT Over When It’s Over

    Post-crisis recovery is all about monitoring the conversation, dealing with rumors, misinformation and lingering concerns.

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    Recent Posts
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    • Blue Origin’s Space Stunt Falls Flat April 28, 2025
    • Attorney Thomas Dickey Gives a Master Class in How NOT to Handle a High-Profile Case in the Media December 18, 2024
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