How to Communicate in the Time of COVID
The pandemic has made us hungry for news – good news. For almost a year, we’ve been obsessed with positivity rates, hospitalization rates and death rates. This constant barrage of statistics [...]
The pandemic has made us hungry for news – good news. For almost a year, we’ve been obsessed with positivity rates, hospitalization rates and death rates. This constant barrage of statistics [...]
The demonstrations against social injustices have sparked attention and controversy across the globe. If you’re like me, you’re feeling like you should be doing something; saying something; [...]
You can fight the coronavirus with your words. Amidst the screaming headlines and clickbait driven posts, communicators can and should use the power of their words to fight the panic that’s [...]
Trust has taken a beating in the last few weeks for some of the biggest institutions on the planet. Boeing’s handling of the 737 Max crashes; big pharma’s role in the opioid epidemic and [...]
Gucci’s recent social media fiasco is a shining example of the disconnect between the advertising side of the communications departments and the PR side. The ad, showing a black and white [...]
Nonprofits that suffer a financial crisis have a particularly hefty burden to bear. Reputation recovery is especially tough for them because their “investors” are their donors. And financial [...]
In today’s online world, a bad customer review can reverberate around the world on the web in minutes. Whether it’s a bad review on Yelp or a nasty post on Facebook, it can and will affect your [...]
In today’s online world, a bad customer review can reverberate around the world on the web in minutes. Whether it’s a bad review on Yelp or a nasty post on Facebook, it can and will affect your [...]
The tragedy of USA Gymnastics will not end when Larry Nassar goes to jail. In fact, the destruction of the organization’s reputation has just begun.
The shock waves caused by United Airlines’ forcible eviction of a passenger from an overbooked flight have been heard around the world. But somehow they’ve bypassed the board room of United Airlines.
2 days ago
#COVID Communication Tip #1: Say what you know. Resist the urge to make the numbers sound better than they are. We are all looking for something positive, but fudging on the numbers, does no one any good. Check out our other tips: https://t.co/uKYR0Q4kze https://t.co/7jGSap1Iag
6 days ago
Communicators have an obligation to fair, balanced and useful information when it comes #COVID. We’re all sick & tired of delivering messages that make our customers sick & tired but don’t go all rainbows & unicorns https://t.co/uKYR0Q4kze
4 months ago
Today day is the day I walked out of my ad agency job, laid off, jobless & scared. 38 years later I realize it’s the best thing that ever happened to me. A thousand thanks to all who helped along the way! #grateful #AOMC38th https://t.co/WCXUHGAIha
4 months ago
Former intern @FahoumFahoum was the maestro of Excel and maven of Google Forms. We are a more organized bunch because of him. Sadly, Percy the Pug was NOT an #AOMC employee, but should have been based on cuteness alone. #AOMC38th https://t.co/jDr9tSPVRd
4 months ago
Former office manager @carol Walters started out as an intern and ended up running the place for 11 years. Where would we be without you, Miss Carol? #grateful #AOMC38th https://t.co/yvKKPpfhM9
4 months ago
Content creator @RebeccaDurante keeps the words flowing and makes the press releases sing! Thanks, RD! You helped make #AOMC38th a reality. Take the day off today! https://t.co/4dULpLgUQk
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