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    Archives

    Tag Archives for: "crisis management"
    Connecticut’s New Data Breach Law Matches Up With Consumer Concerns
    By Andrea Obston
    In Crisis Management, In the News
    Posted June 15, 2021

    Connecticut’s New Data Breach Law Matches Up With Consumer Concerns

    Connecticut has picked the right time to pass “An Act Concerning Data Privacy Breaches.”  It passed the state senate late last week and is awaiting the governor’s signature. The bill says that [...]

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    Rebuilding USA Gymnastics’ Reputation Will Take Decades – If Ever
    By admin
    In Crisis Management, In the News, Reputation
    Posted February 5, 2018

    Rebuilding USA Gymnastics’ Reputation Will Take Decades – If Ever

    The tragedy of USA Gymnastics will not end when Larry Nassar goes to jail. In fact, the destruction of the organization’s reputation has just begun.

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    What a $1 Billion+ Drop in Stock Taught United Airlines
    By admin
    In Crisis Management, In the News, Public Relations, Reputation
    Posted April 12, 2017

    What a $1 Billion+ Drop in Stock Taught United Airlines

    The shock waves caused by United Airlines’ forcible eviction of a passenger from an overbooked flight have been heard around the world. But somehow they’ve bypassed the board room of United Airlines.

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    4 New Challenges That Threaten Your Crisis Plans in 2017
    By admin
    In Crisis Management, Reputation
    Posted February 1, 2017

    4 New Challenges That Threaten Your Crisis Plans in 2017

    With a new year come new challenges to your company’s reputation and the plans you have for protecting it in a crisis. Here are four boogey men lurking behind the rocks that could do some real [...]

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    End-of-Year Crisis Review – Lessons from 2016
    By admin
    In Crisis Management, In the Media, Public Relations, Reputation
    Posted December 6, 2016

    End-of-Year Crisis Review – Lessons from 2016

    The year 2016 was a head-scratcher. Nothing went as expected. Elections in the US and Britain left pundits with open mouths. A product that took the social media world by storm – Vine – is headed [...]

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    The Presidential Election and the Stories We Tell Ourselves
    By admin
    In Crisis Management, Reputation
    Posted October 14, 2016

    The Presidential Election and the Stories We Tell Ourselves

    Here’s one pillar of truth that will be left standing in the wreckage of the 2016 Presidential campaign: We believe anything that fits in with what we think we already know. Think of it as the [...]

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    5 Communications Lessons from Rio
    By Andrea Obston
    In Crisis Management
    Posted July 6, 2016

    5 Communications Lessons from Rio

    Rio…those three letters say more about a troubled brand than just about any others. Whether it’s Zika, political corruption, athletes bowing out, flawed doping oversight or a tottering economy, [...]

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    A New Kind of Crisis – The Simmering Crisis
    By Andrea Obston
    In Crisis Management
    Posted March 3, 2016

    A New Kind of Crisis – The Simmering Crisis

    The Simmering Crisis. It’s the crisis that threatens to boil over or fizzle out. You just don’t know. But you have to prepare for it while you wait. The Simmering Crisis can hang around for [...]

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    When is a Crisis NOT a Crisis?
    By Andrea Obston
    In Crisis Management
    Posted July 14, 2015

    When is a Crisis NOT a Crisis?

    Not all incidents are crises.  And knowing the difference will shape the way you react (or overreact). Let’s face it the pace of our world pushes us to categorize every blip, every executive [...]

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    Know Who You’ll Tell and How You’ll Tell It: The Keys to Crisis Planning
    By Andrea Obston
    In Crisis Management
    Posted April 13, 2015

    Know Who You’ll Tell and How You’ll Tell It: The Keys to Crisis Planning

    Crafting the Crisis Plan – Part II In a crisis, you need to know who you need to tell and what you’re going to tell them. The “who” are your stakeholders.  These are the people who care if your [...]

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    Recent Posts
    • Have a Listen. Save a reputation. September 15, 2021
    • Connecticut’s New Data Breach Law Matches Up With Consumer Concerns June 15, 2021
    • Marketing to Seniors May 18, 2021
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