Tips for Responding to Incidents and Crises Differ
Know the difference between an incident and a crisis and respond accordingly. Tips of both responses.
Archives
Monthly Archive for: "July, 2015"
20 hours ago
“Getting the like is easy. It’s a light action. Anything else requires trust.” – Jon Loomer https://t.co/Om5vTItUyJ
6 days ago
Social media may be the key to your audience, but that doesn’t mean you can just go around posting anything. Consumers pay close attention to social and know when it starts to get annoying. Read more to find out if you’ve been annoying your customers: https://t.co/Zjxy9zJVMY
1 week ago
“Good marketing makes the company look smart. Great marketing makes the customer feel smart.” – Joe Chernov https://t.co/6yS4bFkTuN
1 week ago
Fabulous crisis simulation drill at today’s PRSA – Greater Connecticut Chapter meeting. You guys crushed it and made this presenter proud! https://t.co/tJMcgsL5xB
2 weeks ago
Burger King’s Unhappy Meals have stirred up some debate from the public. Some people think they’re a publicity stunt, while mental health professionals believe it normalizes the conversation. Check out the article here: https://t.co/pSMesnALN7
2 weeks ago
“Content is king, but engagement is queen and the lady rules the house!” – Mari Smith https://t.co/ihovqfVtJs
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