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    Archives

    Tag Archives for: "crisis communications"
    Connecticut’s New Data Breach Law Matches Up With Consumer Concerns
    By Andrea Obston
    In Crisis Management, In the News
    Posted June 15, 2021

    Connecticut’s New Data Breach Law Matches Up With Consumer Concerns

    Connecticut has picked the right time to pass “An Act Concerning Data Privacy Breaches.”  It passed the state senate late last week and is awaiting the governor’s signature. The bill says that [...]

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    Coronavirus Communications Tips
    By Andrea Obston
    In Crisis Management
    Posted March 6, 2020

    Coronavirus Communications Tips

    You can fight the coronavirus with your words. Amidst the screaming headlines and clickbait driven posts, communicators can and should use the power of their words to fight the panic that’s [...]

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    Where Were the PR People, Gucci?
    By Andrea Obston
    In Crisis Management, Public Relations, Reputation
    Posted February 8, 2019

    Where Were the PR People, Gucci?

    Gucci’s recent social media fiasco is a shining example of the disconnect between the advertising side of the communications departments and the PR side.  The ad, showing a black and white [...]

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    How to Recover Your Reputation After 32.9 Million People Saw You Screw Up
    By admin
    In Crisis Management, Reputation
    Posted March 15, 2017

    How to Recover Your Reputation After 32.9 Million People Saw You Screw Up

    Some crises are meant to be embraced. What started out as an “oops” can actually turn into an opportunity. The screw-up at the Oscars is a great example and a good lesson in reputation recovery [...]

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    4 New Challenges That Threaten Your Crisis Plans in 2017
    By admin
    In Crisis Management, Reputation
    Posted February 1, 2017

    4 New Challenges That Threaten Your Crisis Plans in 2017

    With a new year come new challenges to your company’s reputation and the plans you have for protecting it in a crisis. Here are four boogey men lurking behind the rocks that could do some real [...]

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    End-of-Year Crisis Review – Lessons from 2016 – Part 3
    By Danielle Murray
    In Crisis Management, From the Firm, In the Media, In the News, Reputation
    Posted December 19, 2016

    End-of-Year Crisis Review – Lessons from 2016 – Part 3

    Wrap up the year with our final two “What were you thinking?” moments and the lessons they have for all of us in business. Delta System Outages- Making The Best of a Bad Situation An August power [...]

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    End-of-Year Crisis Review – Lessons from 2016 – Part 2
    By Danielle Murray
    In Crisis Management, From the Firm, In the Media, In the News, Public Relations
    Posted December 12, 2016

    End-of-Year Crisis Review – Lessons from 2016 – Part 2

    This week’s posts cover crises that went from Rio to Silicon Valley to Canonsburg, Pennsylvania.  Strap on your seat belts for another ride through our Chronicle of Crises 2016.   Ryan [...]

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    End-of-Year Crisis Review – Lessons from 2016
    By admin
    In Crisis Management, In the Media, Public Relations, Reputation
    Posted December 6, 2016

    End-of-Year Crisis Review – Lessons from 2016

    The year 2016 was a head-scratcher. Nothing went as expected. Elections in the US and Britain left pundits with open mouths. A product that took the social media world by storm – Vine – is headed [...]

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    The Presidential Election and the Stories We Tell Ourselves
    By admin
    In Crisis Management, Reputation
    Posted October 14, 2016

    The Presidential Election and the Stories We Tell Ourselves

    Here’s one pillar of truth that will be left standing in the wreckage of the 2016 Presidential campaign: We believe anything that fits in with what we think we already know. Think of it as the [...]

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    5 Communications Lessons from Rio
    By Andrea Obston
    In Crisis Management
    Posted July 6, 2016

    5 Communications Lessons from Rio

    Rio…those three letters say more about a troubled brand than just about any others. Whether it’s Zika, political corruption, athletes bowing out, flawed doping oversight or a tottering economy, [...]

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