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Some crises are meant to be embraced. What started out as an “oops” can actually turn into an opportunity. The screw-up at the Oscars is a great example and a good lesson in reputation recovery [...]

  Kudos to Adecco for demonstrating what a smart company does when they mess up (see Ragan’s PR Daily) The company launched a contest called “Around the World in 80 Jobs” that [...]

Poor Netflix. First they announce a 60 percent price hike in July, causing a mass exodus of 1 million users. Then, the company who made its name on providing good, fast entertainment waits a good, [...]