In In the Media, Public Relations

Poor Netflix. First they announce a 60 percent price hike in July, causing a mass exodus of 1 million users. Then, the company who made its name on providing good, fast entertainment waits a good, long time to realize those customers were mad. But that’s okay. They are a modern company with buckets of smart communications people on hand, so some genius must have proposed an apology … one from the big boss himself…

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