February – Recovery Rumination #2
Rumination #2 – The first step towards recovering from a crisis is honestly taking responsibility for your mistake At first, I bought it. The initial statement by Gov. Chris Christie at his epic [...]
Crisis Recovery Lessons from Richard Sherman
Today, Richard Sherman taught a class in crisis recovery. Yes, THAT Richard Sherman. The Seattle cornerback who’s post-game, “I-am-the-greatest” rant drew so much criticism, showed us a [...]
What I Learned from Melissa Harris-Perry
Recovery Starts with an Apology. And Melissa Harris-Perry’s recent apology showed us the way. If ever you want to see class, understanding and the right way to handle a misstep, I suggest you [...]
January – Recovery Rumination #1
Rumination #1: Recovering from a crisis doesn’t mean pretending it never happened. We expect Target to embrace this Rumination with enthusiasm, knowing their track record as great marketers. [...]
